How To Ensure Your HOA Is Taking Care Of Aging Residents


It can be hard to guarantee that your aging residents are receiving proper care, and due to the increased population of residents who are 65 years old and older beginning, it’s a situation that's becoming more prevalent for HOA communities. 

This may cause your HOA board to struggle in handling this situation, which is why IKO Community Management is here to help.

Below, you can find three IKO tips that help ensure that the seniors in your community are getting the right care:

  • Get in touch with community members. One of the best ways to ensure that you’re properly taking care of your senior community members is to communicate with them. Have an open dialogue with the seniors in your community to make it easier when an issue arises. It'll also make it easier for suggestions to be made, which can improve the community as a whole.

    If you think your community could improve its communication, check out this list of tips from Spectrum Association Management, a property management company in Washington, D.C.

    Another way to enhance the communication in your community is to integrate traditional communication with technology. This can help you reach every member in your association.

    Sometimes it’s nice to be able to communicate.
  • Be aware of your community's needs. The aging residents in your community have an evolving set of needs. You might notice that after a certain period of time, some of your aging-in-place homeowners have difficulty performing everyday tasks like moving trash cans, mowing the lawn, and keeping up with their lot. It's become too hard for them to accomplish.

    Other causes of concern can be simple aspects of the daily life. Transportation can become an issue, as some of your community members lose their ability to drive. If the residents live in multi-story homes or condominium properties, they might have issues getting up and down stairs, especially with groceries or pets.

    It’s important for your HOA board to be aware of these situations in order to find a solution for them.

    As mobility becomes an issue for your senior neighbors, they will require special attention. Your community should keep an eye out on those neighbors who have known mobility issues.

    For more information on mobility issues in seniors, check out this article by Senior Guidance, an online community that "provides comprehensive resources on various senior living options." This blog gives you information on how to create a more welcoming environment for aging homeowners.

    You can also look at one of IKO's previous blog posts about need-to-know information on aging residents, or check out what other HOAs are doing for their aging residents. With all of this research, you can resolve and offer solutions to potential issues before they arise.
  • Review laws and community policies. As homeowners in your community begin to age, they may develop physical disabilities or health issues that require special attention. These can include ailments that can limit their mobility, hoarding, and dementia.

    Your HOA should make sure the proper accommodations are met for these individuals, as this falls under the Americans with Disabilities Act (ADA).

    To best prepare for situations regarding aging-in-place residents, your HOA community should consult with a property management company. They can help your homeowners association take a closer look at your governing documents. Seeing how your CC&Rs match with federal and state laws can give you a better sense of what your community might need to amend.

    To understand how your community is affected by certain laws, read this post from Epsten Grinnell & Howell, an attorney’s office in San Diego, California. The article describes everything you should be aware of with the Americans with Disabilities Act and Federal Fair Housing Act.

    More specifically, ADA Compliant Consultants, Inc. has a detailed article about HOA boards and property managers understanding the Americans with Disabilities Act.

Ensuring proper care for the aging residents in your HOA comes with its challenges. Accommodating and helping aging-in-place homeowners might be a new challenge for your community.

If you feel that your HOA board could use help with this sensitive topic, reach out to a community management company like IKO. You can also download our whitepaper, An HOA’s Complete Guide to Helping Aging-In-Place Residents:

Download the HOA's Complete Guide to Helping Aging-in-Place Residents